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Dean's Medal for Outstanding Service

The Dean’s Medal for Outstanding Service was created by former Dean Selim Ilter to honor the exemplary and sustained contributions of individuals in their service to the School of Business. Outstanding service to the School includes involvement in advisory boards, mentoring, fundraising, community relations, accreditation, and more.

2017 Recipient

Ray Issac ’88

President, Isaac Heating and Air Conditioning Inc.

Ray is president of Isaac Heating and Air Conditioning Inc., in Rochester. Ray, along with his three brothers, represent the third generation in the 72-year-old family business.

Under Ray's leadership, Isaac Heating and Air Conditioning has grown from a single location doing $6 million to seven locations grossing $45 million. Isaac was recognized as the Contracting Business Magazine Contractor of the Year in 2002, was the Rochester Business Ethics Award recipient in 2007, a Better Business Bureau Torch Award Winner in 2014, a Top 25 Business to Work for in New York State, a Rheem Team Top Contractor for over eight years, and consistently a Rochester Top 100 Company. Additionally, Ray was named the Small Business Person of the Year in Rochester in 2012.

Since Ray assumed the leadership role in the organization as the VP and general manager, sales have increased exponentially, the number of employees have increased, and the company's locations have multiplied. As the third generation in the business, he feels that his biggest accomplishment is that the business is still thriving, given the high failure rate of third generation businesses.

Ray is the 2017 campaign chair of the United Way of Greater Rochester, and the chair of the Small Business Campaign Committee. He is the incoming president of the Small Business Council and sits on the Business Person of the Year Selection Committee and CARES Committee. He also serves on the Board of Directors of Rochester Rotary as vice president of membership and is co-chair of the Holiday Pops Committee. He is treasurer of the Foundation Board for Heritage Christian Services and is co-chair of the Heritage Hero 5K Committee. In addition, he serves on the School of Business Dean's Advisory Council of St. John Fisher College. Finally, Ray was the national chairman of the Air Conditioning Contractors of America (ACCA) in 2008, NATE national chairman of the board from 2008 – 2011, and is currently on the board of IE3.

Ray is passionate about creating experiences that improve the quality of life for his team, his clients, and the community. He also loves to have fun. The vision at Isaac is one that he coined in 2005 and it begins with the line, "To create an enjoyable experience met with anticipation."

Ray is married to his wife, Erica, and has two boys, Cameron and Zachary.

Past Recipients

Dean's Medal Recipients 2007 - 2014


Sharon Napier ’81


Michael O'Conor ’78


Jill Knittel ’94/’03 (MBA)


Steven Terrigino ’89


James J. Leo ’71


Victor Salerno ’66


Anthony Monaco ’83