Office of Information Technology

Help Desk

The Help Desk is the primary contact for all support issues.

  • Email: helpdesk@sjfc.edu
  • Help Desk Online: helpdesk.sjfc.edu
  • Phone: (585) 385-8016
  • Location: Basement of Kearney Hall in K-053
  • Hours: Monday-Friday: 7:30 a.m. - 10 p.m.
    Saturday: 8 a.m. - 5 p.m.
    Sunday: Closed

Check out our Help Desk help topic for more information.

Student Resources
Student Resources.
Manage various academic and administrative aspects of your college account with Fish 'R' Net. Blackboard allows faculty to provide students with course materials, discussion boards, and more. Student Gmail is available from the Fisher intranet page. Check for real-time lab computer availability.
Faculty Resources
Faculty Resources.
Banner supports all major business and student functions. Blackboard accounts are generated automatically; OIT can assist with login or password problems. Labs and classroom resources and requests for Media equipment. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Staff Resources
Staff Resources.
The OIT Help Desk is available to assist you with your technology needs. Banner supports all major business and student functions. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Visitor Information
Visitor Information.
While on campus you're free to use our wireless network. We have many “SMART” classrooms and other venues that are used by visiting organizations and guests. If you need assistance contact the OIT Help Desk at (585) 385-8016.

Google Apps for Faculty and Staff

Drive | Sites | Mail | Calendar | Help


Turning Point & Response Devices Version 5

Fri., September 19, 2014 at 9:30 AM
Course Description: Using the Turning Point response system as an instructor you will have the ability to collect, evaluate, and record responses from everyone in the class.  The Dashboard provides instant management of polling, participants, content, sessions and reports. Target Audience: Faculty/Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Turning Point & Response Devices Version 5

Fri., September 19, 2014 at 9:30 AM
Course Description: Using the Turning Point response system as an instructor you will have the ability to collect, evaluate, and record responses from everyone in the class.  The Dashboard provides instant management of polling, participants, content, sessions and reports. Target Audience: Faculty/Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Turning Point & Response Devices Version 5

Fri., September 19, 2014 at 9:30 AM
Course Description: Using the Turning Point response system as an instructor you will have the ability to collect, evaluate, and record responses from everyone in the class. The Dashboard provides instant management of polling, participants, content, sessions and reports. Target Audience: Faculty/Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Turning Point & Response Devices Version 5

Fri., September 19, 2014 at 9:30 AM
Course Description: Using the Turning Point response system as an instructor you will have the ability to collect, evaluate, and record responses from everyone in the class. The Dashboard provides instant management of polling, participants, content, sessions and reports. Target Audience: Faculty/Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


ITEC Classroom Training

Fri., September 19, 2014 at 1:30 PM
Course Description: This course will provide an overview of the ITEC equipment and how it can be utilized to support learning in the classroom setting. Knowledge of the equipment will benefit all who use the classrooms for instruction or presentations. Target Audience: Everyone Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


MS OneNote 2013

Tue., September 23, 2014 at 9:30 AM
Course Description: OneNote allows users to collect, organize and share information in a non-traditional document format. Clip a screen shot, send a web page or an entire document to a notebook section with the improved Send to OneNote tool. Embed an Excel spreadsheet or a Visio diagram and update the data or drawing from OneNote. Insert an online picture directly from Flickr and other online service without saving the picture to your computer first. Integration with Outlook is improved; connect your notes directly to an Outlook meeting invitation. Target Audience: Intermediate Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


MS PowerPoint 2013 - Modern Style Interface

Tue., September 23, 2014 at 1:30 PM
Course Description: The Start screen is packed with options including templates, a link to your online SkyDrive account, a list of recently accessed files, and an Open Other Presentations link. The new Themes have a small subset, providing variations in color and design elements. Merge Shapes features are accessible by selecting the Drawing Tools; create your own custom shapes by combining and merging simple shapes. Video input/output is improved and supports the .MP4 and .MOV formats for playing video. Presenter View can be accessed by pressing Alt +F5 even on a single monitor. Look close-up into an area on a slide with the new Zoom option, as well as a new laser pointer tool. Present online with the new Office Presentation Service. Target Audience: Intermediate Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


 

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