Office of Information Technology
Help Desk
The Help Desk is the primary contact for all support issues.
- Email: helpdesk@sjfc.edu
- Help Desk Online: helpdesk.sjfc.edu
- Phone: (585) 385-8016
- Location: Basement of Kearney Hall in K-053
- Hours: Monday-Friday: 7:30 a.m. - 10 p.m.
Saturday: 8 a.m. - 5 p.m.
Sunday: Closed
Check out our Help Desk help topic for more information.
- Student Resources.
- Manage various academic and administrative aspects of your college account with Fish 'R' Net. Blackboard allows faculty to provide students with course materials, discussion boards, and more. Student Gmail is available from the Fisher intranet page. Check for real-time lab computer availability.
- Faculty Resources.
- Banner supports all major business and student functions. Blackboard accounts are generated automatically; OIT can assist with login or password problems. Labs and classroom resources and requests for Media equipment. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
- Staff Resources.
- The OIT Help Desk is available to assist you with your technology needs. Banner supports all major business and student functions. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
- Visitor Information.
- While on campus you're free to use our wireless network. We have many “SMART” classrooms and other venues that are used by visiting organizations and guests. If you need assistance contact the OIT Help Desk at (585) 385-8016.
Campus Voicemail
Beginning week of May 13, OIT will be migrating the campus voicemail system to a new platform - Cisco's Unity Voicemail More information...
Google Apps for Faculty and Staff
Drive | Sites | Mail | Calendar | Help
Upcoming Events
- Outlook 2013
Mon., June 17, 2013
9:30 AM | Event Details - MS Word 2013 Advanced
Tue., June 18, 2013
1:30 PM | Event Details - Adobe Acrobat XI
Wed., June 19, 2013
9:30 AM | Event Details - iPad
Thu., June 20, 2013
9:30 AM | Event Details - Echo360 Personal Capture
Thu., June 20, 2013
1:30 PM | Event Details - iPhone
Mon., June 24, 2013
1:30 PM | Event Details - Qualtrics Online Survey Tool
Tue., June 25, 2013
9:30 AM | Event Details