Help Topics

All topics tagged: remote access

Accessible Software/Workstations

Software and hardware support for all students

tags: labs software personal use training
topic audience: student,staff,faculty,


All students, faculty, and staff members will receive a network account, which provides access to email, network storage space for personal and web storage, and/or Blackboard.

tags: services network
topic audience: student,staff,faculty,

Adding Delegates

Assigning delegates to your calendar and setting up delegate permissions Outlook.

tags: training outlook office
topic audience: staff,

Atomic Learning Online Tutorials

An online training tool, Atomic Learning is available to faculty, staff, and students. Atomic Learning is a video-based learning tool that breaks technology training down into short videos that run about 2 to 3 minutes each.

tags: training atomic learning
topic audience: student,staff,faculty,


Banner is a comprehensive application suite that consists of web based software applications.

tags: banner services
topic audience: staff,

BitLocker To Go - Windows 7

Protect sensitive data stored on USB drives

tags: security
topic audience: student,staff,faculty,


Blackboard is a learning management system that connects students and faculty. Professors use Blackboard to post course documents, assignments, class announcements, etc...

tags: services Blackboard
topic audience: student,faculty,

Cell Phones or Smart Phones

For certain positions at the college a cell phone or Blackberry is required for the individual to complete her/ his job. SJFC provides these individuals with a cell phone or Blackberry that is paid for by the college.

tags: telephone
topic audience: staff,faculty,

Computer Labs

Campus computing labs are open to currently enrolled students, faculty, and staff.

tags: services labs
topic audience: student,staff,faculty,

Connect to wireless (WiFi) on campus

Can't connect to SJFC network? Need help logging on to our wireless network, step by step instructions.

tags: network wireless
topic audience: student,staff,faculty,

Creating Network Folder Shortcuts

This document will help you to create a shortcut that will allow you to access specific network folders right from you desktop.

tags: network
topic audience: staff,


OIT provides SJFC email accounts to all students, faculty, and staff.

tags: services email
topic audience: student,staff,faculty,

Employee Discounts for Faculty and Staff

OIT provides academic software licenses and discounts on purchases for personal use for all current staff, and current and emeritus faculty.

tags: services personal use
topic audience: staff,faculty,

Establishing a VPN connection to the SJFC network

A virtual private network (VPN) is a network connection that provides faculty and staff access to the SJFC network.

tags: network remote access
topic audience: staff,faculty,

Faculty, Staff Support

OIT provides technical support to faculty and staff offices, including hardware, software, printing, and peripheral devices (including scanners, etc.).

tags: services faculty
topic audience: staff,faculty,

Fish 'R' Net

Links to Registrar, Payroll, Student Accounts, and Financial Aid websites

tags: fish-r-net
topic audience: student,staff,

Gmail - Students

Access your email on or off campus using Gmail.

tags: email webmail mobile devices
topic audience: student,

Google Apps for Faculty and Staff

SJFC Google Business account provides faculty and staff access to several Google applications such as Google Drive, Google Documents, and Google Sites.

tags: services software
topic audience: staff,faculty,

I am a new student logging on for the first time.

New students, first time log on information start here!

tags: network password email Blackboard
topic audience: student,

Mobile Device Access Using Exchange Active Sync Settings- Faculty/Staff

Use the settings to set up your Email client on your mobile device.

tags: email mobile devices
topic audience: staff,faculty,

Office 365

Microsoft Office 365 is a cloud based office productivity suite that includes Word, Excel, PowerPoint, Access (for PC), and Outlook.

tags: office
topic audience: student,

Personal Network Space

Save and access your files on or off campus

tags: network
topic audience: student,


OIT supports printing in all labs on campus

tags: services printing
topic audience: student,staff,faculty,

Remote Assistance

OIT provides Remote Assistance by using PC Anywhere

tags: software office training services
topic audience: staff,faculty,

Remote Desktop

SJFC provides faculty and staff the ability to access from remote locations (i.e. home, when traveling) the SJFC network and their own office desktop computer via two services, Remote Access (VPN) and Remote Desktop (RDP).

tags: services remote access
topic audience: staff,faculty,

SJFC Mobile App

The St. John Fisher College mobile application acts as a central location to view information for students, parents, faculty, staff and guests for their mobile devices.

tags: mobile devices
topic audience: student,staff,faculty,

Student Computer Purchase Recommendations

Computer recommendations and resources for on-campus, online, and Pharmacy students.

tags: computers personal use
topic audience: student,


OIT provides telephone services across the campus.

tags: telephone services
topic audience: staff,faculty,

Webmail - Faculty/Staff

Outlook Web App (OWA) allows you to access your SJFC email account through the Internet.

tags: email webmail
topic audience: staff,faculty,

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