Office of Information Technology

Help Desk

The Help Desk is the primary contact for all support issues.

  • Email: helpdesk@sjfc.edu
  • Help Desk Online: helpdesk.sjfc.edu
  • Phone: (585) 385-8016
  • Location: Basement of Kearney Hall in K-053
  • Hours: Monday-Friday: 7:30 a.m. - 10 p.m.
    Saturday: 8 a.m. - 5 p.m.
    Sunday: Closed

Check out our Help Desk help topic for more information.

Student Resources
Student Resources.
Manage various academic and administrative aspects of your college account with Fish 'R' Net. Blackboard allows faculty to provide students with course materials, discussion boards, and more. Student Gmail is available from the Fisher intranet page. Check for real-time lab computer availability.
Faculty Resources
Faculty Resources.
Banner supports all major business and student functions. Blackboard accounts are generated automatically; OIT can assist with login or password problems. Labs and classroom resources and requests for Media equipment. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Staff Resources
Staff Resources.
The OIT Help Desk is available to assist you with your technology needs. Banner supports all major business and student functions. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Visitor Information
Visitor Information.
While on campus you're free to use our wireless network. We have many “SMART” classrooms and other venues that are used by visiting organizations and guests. If you need assistance contact the OIT Help Desk at (585) 385-8016.

Google Apps for Faculty and Staff

Drive | Sites | Mail | Calendar | Help


Mail Merge - Word 2013

Tue., November 11, 2014 at 9:30 AM
Course Description: In this course we will begin using the Mail Merge Wizard to create letters, envelopes, labels, and personalized email messages. Topics that will be covered include: creating a data source, filtering a list of recipients, inserting fields, and previewing and completing the Mail Merge process. Target Audience: Intermediate Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


iPad

Wed., November 12, 2014 at 9:30 AM
Course Description: This course is designed for anyone interested in learning about the tablet and those who already have one. Initial how-to about features and functions of the iPad - then it’s all about the Apps - educational/business/recreation. Bring one if you have one and any questions - learn and explore the power of the iPad. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Email Management

Mon., November 17, 2014 at 1:30 PM
Course Description: This course will provide users with the tools needed to evaluate, organize, and take control of their Inbox. Every email message requires some type of action, by setting up a straightforward easy to use email reference system, differentiate reference information versus action information. The use of the "Four D's"; Delete it, Do it, Delegate it, and Defer it will help users in the processing of email and quickly help you decide what action is needed and how to remove it from your Inbox. Target Audience: Outlook Users Class Limit: 6 Register for this Session
Please note the date and time for this course in the registration form

Event Details


Outlook 2013

Tue., November 18, 2014 at 9:30 AM
Course Description: Outlook 2013 interface looks different; it is leaner and less cluttered. Reply/forward messages directly from the reading pane. Peek views give you a quick view of your calendar, people, and tasks. From the calendar view, glance at the forecast with the Weather bar and mouse over a meeting or an appointment to see its details with the Peek view. Outlook 2013 will enable you to manage tasks more efficiently. In Outlook 2013, the Contacts have been replaced by the People Hub, the center for all contact info. Target Audience: Beginner Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


MS PowerPoint 2013 - Modern Style Interface

Fri., November 21, 2014 at 9:30 AM
Course Description: The Start screen is packed with options including templates, a link to your online SkyDrive account, a list of recently accessed files, and an Open Other Presentations link. The new Themes have a small subset, providing variations in color and design elements. Merge Shapes features are accessible by selecting the Drawing Tools; create your own custom shapes by combining and merging simple shapes. Video input/output is improved and supports the .MP4 and .MOV formats for playing video. Presenter View can be accessed by pressing Alt +F5 even on a single monitor. Look close-up into an area on a slide with the new Zoom option, as well as a new laser pointer tool. Present online with the new Office Presentation Service. Target Audience: Intermediate Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


 

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