Office of Information Technology

Help Desk

The Help Desk is the primary contact for all support issues.

  • Email: helpdesk@sjfc.edu
  • Help Desk Online: helpdesk.sjfc.edu
  • Phone: (585) 385-8016
  • Location: Basement of Kearney Hall in K-053
  • Hours: Monday-Friday: 7:30 a.m. - 10 p.m.
    Saturday: 8 a.m. - 5 p.m.
    Sunday: Closed

Check out our Help Desk help topic for more information.

Student Resources
Student Resources.
Manage various academic and administrative aspects of your college account with Fish 'R' Net. Blackboard allows faculty to provide students with course materials, discussion boards, and more. Student Gmail is available from the Fisher intranet page. Check for real-time lab computer availability.
Faculty Resources
Faculty Resources.
Banner supports all major business and student functions. Blackboard accounts are generated automatically; OIT can assist with login or password problems. Labs and classroom resources and requests for Media equipment. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Staff Resources
Staff Resources.
The OIT Help Desk is available to assist you with your technology needs. Banner supports all major business and student functions. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Visitor Information
Visitor Information.
While on campus you're free to use our wireless network. We have many “SMART” classrooms and other venues that are used by visiting organizations and guests. If you need assistance contact the OIT Help Desk at (585) 385-8016.

Google Apps for Faculty and Staff

Drive | Sites | Mail | Calendar | Help


Using SMART Boards - SMART Notebook 11

Wed., October 15, 2014 at 9:30 AM
Course Description: Using a SMART Board within the classroom setting can be beneficial to the educational process. Learn how to setup, write and save along with an introduction to the SMART Notebook Software. Creating files, the “environment,” attaching documents, and working with objects are a few of the topics that will be covered during this session. Target Audience: Intermediate Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Banner Basics Training

Thu., October 16, 2014 at 1:30 PM
Course Description: SJFC uses Banner as our ERP (Enterprise Resource Planning) application, which is an information system that integrates resources and information used by various departments throughout the campus. This course will provide users with basic understanding of Banner, what it is, how it is used across the campus, and an introduction to using the application. Target Audience: All Faculty and Staff Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Using SMART Boards - SMART Notebook 11

Tue., October 21, 2014 at 4:30 PM
Course Description: Using a SMART Board within the classroom setting can be beneficial to the educational process. Learn how to setup, write and save along with an introduction to the SMART Notebook Software. Creating files, the “environment,” attaching documents, and working with objects are a few of the topics that will be covered during this session. Target Audience: Intermediate Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Turning Point & Response Devices Version 5

Thu., October 23, 2014 at 4:30 PM
Course Description: Using the Turning Point response system as an instructor you will have the ability to collect, evaluate, and record responses from everyone in the class.  The Dashboard provides instant management of polling, participants, content, sessions and reports. Target Audience: Faculty/Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Interactive Whiteboard - BrightLink Pro Projector

Fri., October 24, 2014 at 9:30 AM
Course Description: The BrightLink projector, along with two different colored pens, turns your whiteboard into an interactive learning environment. This technology is available in most of the Salerno classrooms as well as Pharmacy classroom 132. Come explore/learn how to use this latest technology addition at Fisher. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Qualtrics Online Survey Tool

Mon., October 27, 2014 at 1:30 PM
Course Description: This online survey tool offers an easy user interface solution to create, distribute, and send surveys. This class will discuss how to create and send surveys as well as how to view and work with survey result data. Target Audience: All Faculty and Staff Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Google Docs, Drive & More

Tue., October 28, 2014 at 4:30 PM
Course Description: Faculty, staff and students have the ability to store documents online, share, and access documents from any computer with an internet connection. This free web-based tool allows us to work in real-time from anywhere. Did you know that SJFC provides each faculty, staff, and student with 30G of secure cloud storage? It's called Google Drive! Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


 

Copyright © St. John Fisher College • 3690 East Avenue, Rochester, New York 14618 • (585) 385-8000
Questions/Comments? - Email the Webmaster Website Terms of Use