Office of Information Technology

Help Desk

The Help Desk is the primary contact for all support issues.

  • Email: helpdesk@sjfc.edu
  • Help Desk Online: helpdesk.sjfc.edu
  • Phone: (585) 385-8016
  • Location: Basement of Kearney Hall in K-053
  • Hours: Monday-Friday: 7:30 a.m. - 10 p.m.
    Saturday: 8 a.m. - 5 p.m.
    Sunday: Closed

Check out our Help Desk help topic for more information.

Student Resources
Student Resources.
Manage various academic and administrative aspects of your college account with Fish 'R' Net. Blackboard allows faculty to provide students with course materials, discussion boards, and more. Student Gmail is available from the Fisher intranet page. Check for real-time lab computer availability.
Faculty Resources
Faculty Resources.
Banner supports all major business and student functions. Blackboard accounts are generated automatically; OIT can assist with login or password problems. Labs and classroom resources and requests for Media equipment. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Staff Resources
Staff Resources.
The OIT Help Desk is available to assist you with your technology needs. Banner supports all major business and student functions. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Visitor Information
Visitor Information.
While on campus you're free to use our wireless network. We have many “SMART” classrooms and other venues that are used by visiting organizations and guests. If you need assistance contact the OIT Help Desk at (585) 385-8016.

Google Apps for Faculty and Staff

Drive | Sites | Mail | Calendar | Help


Banner Basics Training

Mon., July 28, 2014 at 1:30 PM
Course Description: SJFC uses Banner as our ERP (Enterprise Resource Planning) application, which is an information system that integrates resources and information used by various departments throughout the campus. This course will provide users with basic understanding of Banner, what it is, how it is used across the campus, and an introduction to using the application. Target Audience: All Faculty and Staff Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Analyzing Data Using PivotTables and PivotCharts

Wed., July 30, 2014 at 1:30 PM
Course Description: A PivotTable can quickly combine and compare data, enable you to select data in an interactive way. Each column of data becomes a field that can be used in a PivotTable. A PivotTable can automatically sort, count, and total the data from an Excel spreadsheet and create a second table displaying the summarized data. New features of 2010 include Show Values (a way to try out several different calculations), six new calculations, and the ability to turn on or off visual totals.

Target Audience: Intermediate (Faculty and staff) Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Livescribe Smartpen 3

Tue., August 12, 2014 at 9:30 AM
Course Description: Livescribe 3 Smartpen writes like a premium ballpoint pen and pairs with your tablet or smartphone. The Livescribe mobile app pairs with the Smartpen 3, instantly syncing everything you write on paper directly onto your iPhone/iPad.  Convert handwritten notes to text with a swipe!  
Compatible Devices: iPad 3rd and 4th Gen, iPad Air, iPad Mini, iPhone 4s, iPhone 5/5s/5c, iPod touch 5th Gen Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


ITEC Classroom Training

Thu., August 21, 2014 at 9:30 AM
Course Description: This course will provide an overview of the ITEC equipment and how it can be utilized to support learning in the classroom setting. Knowledge of the equipment will benefit all who use the classrooms for instruction or presentations. Target Audience: Everyone Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Turning Point & Response Devices Version 5

Thu., August 21, 2014 at 1:30 PM
Course Description: Using the Turning Point response system as an instructor you will have the ability to collect, evaluate, and record responses from everyone in the class.  The Dashboard provides instant management of polling, participants, content, sessions and reports. Target Audience: Faculty/Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Vision 8.5 - Classroom Management Software

Mon., August 25, 2014 at 9:30 AM
Netop Vision 8 Classroom Management Software offers tools for teaching that are easy to use. Vision is your personal classroom monitor, keeping everyone at the same place and making the most of your time when integrating technology in the classroom. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Echo360 Personal Capture

Mon., August 25, 2014 at 1:30 PM
Course Description: Record/capture your learning objectives from your office computer. This course will provide an overview of the easy-to-use capture application, beginning from the welcome screen and everything through publishing your recording. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


 

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