Office of Information Technology

Help Desk

The Help Desk is the primary contact for all support issues.

  • Email: helpdesk@sjfc.edu
  • Help Desk Online: helpdesk.sjfc.edu
  • Phone: (585) 385-8016
  • Location: Basement of Kearney Hall in K-053
  • Hours: Monday-Friday: 7:30 a.m. - 10 p.m.
    Saturday: 8 a.m. - 5 p.m.
    Sunday: Closed

Check out our Help Desk help topic for more information.

Student Resources
Student Resources.
Manage various academic and administrative aspects of your college account with Fish 'R' Net. Blackboard allows faculty to provide students with course materials, discussion boards, and more. Student Gmail is available from the Fisher intranet page. Check for real-time lab computer availability.
Faculty Resources
Faculty Resources.
Banner supports all major business and student functions. Blackboard accounts are generated automatically; OIT can assist with login or password problems. Labs and classroom resources and requests for Media equipment. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Staff Resources
Staff Resources.
The OIT Help Desk is available to assist you with your technology needs. Banner supports all major business and student functions. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Visitor Information
Visitor Information.
While on campus you're free to use our wireless network. We have many “SMART” classrooms and other venues that are used by visiting organizations and guests. If you need assistance contact the OIT Help Desk at (585) 385-8016.

Google Apps for Faculty and Staff

Drive | Sites | Mail | Calendar | Help


ITEC Classroom Training

Thu., August 21, 2014 at 9:30 AM
Course Description: This course will provide an overview of the ITEC equipment and how it can be utilized to support learning in the classroom setting. Knowledge of the equipment will benefit all who use the classrooms for instruction or presentations. Target Audience: Everyone Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Turning Point & Response Devices Version 5

Thu., August 21, 2014 at 1:30 PM
Course Description: Using the Turning Point response system as an instructor you will have the ability to collect, evaluate, and record responses from everyone in the class.  The Dashboard provides instant management of polling, participants, content, sessions and reports. Target Audience: Faculty/Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Vision 8.5 - Classroom Management Software

Mon., August 25, 2014 at 9:30 AM
Netop Vision 8 Classroom Management Software offers tools for teaching that are easy to use. Vision is your personal classroom monitor, keeping everyone at the same place and making the most of your time when integrating technology in the classroom. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Echo360 Personal Capture

Mon., August 25, 2014 at 1:30 PM
Course Description: Record/capture your learning objectives from your office computer. This course will provide an overview of the easy-to-use capture application, beginning from the welcome screen and everything through publishing your recording. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Qualtrics Online Survey Tool

Tue., August 26, 2014 at 9:30 AM
Course Description: This online survey tool offers an easy user interface solution to create, distribute, and send surveys. This class will discuss how to create and send surveys as well as how to view and work with survey result data. Target Audience: All Faculty and Staff Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Interactive Whiteboard - BrightLink Pro Projector

Tue., August 26, 2014 at 1:30 PM
Course Description: The BrightLink projector, along with two different colored pens, turns your whiteboard into an interactive learning environment. This technology is available in most of the Salerno classrooms as well as Pharmacy classroom 132. Come explore/learn how to use this latest technology addition at Fisher. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Google Docs & More

Thu., August 28, 2014 at 9:30 AM
Course Description: Goggle provides a free web-based tool for creating, sharing, and managing documents. Store documents online, share and access from any computer with an internet connection. Let’s explore the possibilities together. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


 

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