Office of Information Technology
Help Desk
The Help Desk is the primary contact for all support issues.
- E-mail: helpdesk@sjfc.edu
- Help Desk Online: helpdesk.sjfc.edu
- Phone: (585) 385-8016
- Location: Basement of Kearney Hall in K-053
- Hours: Monday-Friday: 7:30 a.m. - 10 p.m.
Saturday: 8 a.m. - 5 p.m.
Sunday: Closed
- Student Resources.
- Fish ‘R’ Net contains a list of the upcoming class availability, as well as links to check your student bill or log into your personal Fish ‘R’ Net account. Blackboard allows faculty to provide students with course materials, discussion boards, and more. Student Gmail is available from the Fisher intranet page. Wireless is available on campus; find the Hot Spots.
- Faculty Resources.
- Banner supports all major business and student functions. Blackboard accounts are generated automatically; OIT can assist with login or password problems. Labs and classroom resources and requests for Media equipment. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
- Staff Resources.
- The OIT Help Desk is available to assist you with your technology needs. Banner supports all major business and student functions. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
- Visitor Information.
- While on campus you're free to use our wireless network. We have many “SMART” classrooms and other venues that are used by visiting organizations and guests. If you need assistance contact the OIT Help Desk at (585) 385-8016.
Routine Maintenance:
On Friday, February 10, 2012, OIT will be performing routine maintenance on the Pharos Printing System from 10:00PM-2:00AM.
Upcoming Events
- Technology Resources @ SJFC
Wed., February 08, 2012
9:30 AM - Using SMART Boards
Thu., February 09, 2012
12:30 PM - MS Excel 2010 - Level 2
Mon., February 13, 2012
9:30 AM - Using SMART Boards
Tue., February 14, 2012
8:00 AM - MS Word 2010 - New Improvements
Tue., February 14, 2012
1:30 PM - Analyzing Data Using PivotTables and PivotCharts
Wed., February 15, 2012
1:30 PM - Turnitin Training
Thu., February 16, 2012
12:30 PM