FisherPay Information & Frequently Asked Questions

St. John Fisher College has launched FisherPay which is powered by QuikPAY®, an online system for students to view current billing activity, make payments online, set up payment plans, and establish third parties as Authorized Payers who can do the same.

FisherPay Highlights

The QuikPAY® system is convenient, easy to use, and secure.

Features and Benefits include:

• The convenience and ease of being able to view your billing information electronically, 7 days a week from any location.
• The flexibility to view your current account activity, your current billing statements, as well as past billing statements (as far back as 16 months).
• The savings of time and money: no check writing, no envelopes, no postage, and no risk of lost payments.
• The option to establish authorized payers such as parents, guardians, or others, who will have access to view the statement and make online payments using their own username and password.
• The ability to make secure convenient electronic payments from a checking or savings account, Master Card, Discover Card, or American Express. Please note: there is a convenience fee of 2.7% if you choose to pay with a credit card.
• The peace of mind knowing that your billing information and payments are private and secure.

How to Pay your Bill

Using a Checking or Savings Account

Secure online payments that automatically debit a checking or savings account can be made in FisherPay. Payments can be made only from bank accounts in the United States. To make an online payment simply select ‘Make Payment’ on the navigation bar and follow the directions on the screen.

Each time an online payment is made by the student or an authorized payer, an email with a confirmation number will be sent. Payments are posted to the student's account at the time of transaction.

To view a record of online payments made to your account, select ‘Payment History’ on the navigation bar. If you are an authorized payer, you will only be able to view the online payments that you have made.

Credit Card

Secure online payments using MasterCard, Discover Card, or American Express can be made in FisherPay. To make a credit card payment online, select ‘Make Payment’ on the navigation bar and follow the directions on the screen. Please note: There is a 2.7% convenience fee charged when paying via credit card.

Each time an online payment is made by the student or an authorized payer, an email with a confirmation number will be sent. Payments are posted to the student's account at the time of transaction.

To view a record of online payments made to your account, select ‘Payment History’ on the navigation bar. If you are an authorized payer, you will only be able to view the online payments that you have made.

Personal Check or Money Order

To pay by personal check or money order, mail your payment made payable to SJFC to the Bursar's Office, 3690 East Avenue, Rochester, NY 14618.

Non-U.S. Banks and Currency

The preferred method of payment from outside the U.S. is to wire transfer payments to St. John Fisher College. Contact the Bursar's Office for more information.

Frequently Asked Questions

What company has St. John Fisher College partnered with to provide this service?

InfiNET Solutions is providing QuikPAY®, a hosted electronic bill and payment service. Our contract with them ensures that the processes are compliant with the Family Educational Rights and Privacy Act (FERPA) and the Gramm-Leach-Bliley (GLB) Act.

Is the InfiNET QuikPAY ®website secure?

St. John Fisher College believes that security is a very important factor in providing online billing payment services. The technical architecture/security of the InfiNET product uses intrusion detection and firewall systems to protect the network.

How can my parents/authorized payers log in and view the bill?

Students may establish up to five different Authorized Payers who would also have the ability to view and pay the bills online. Inside FisherPay, the student will select ‘Authorize Payers’ and follow the instructions to create a username and temporary password for each authorized payer. (The temporary password must be changed by the authorized payer when he or she first logs in to the site.) Authorized payers will receive an email notification with the login name informing them that they have been authorized. The student will provide the password to the authorized payer.

How can I make a payment online?

Payments using a checking account, savings account, MasterCard, Discover, or American Express can be processed online. You will have the option to have the site retain your bank account information or you may enter it each time you make an online payment. Authorized payers will only be able to view their own payment and bank information. Each authorized payer is assigned a separate password for added security and privacy. There will be a 2.7% convenience fee to pay with credit card.

How can authorized payers pay the bill?

Once the authorized payer is established they can make online payments using a checking account, savings account, MasterCard, Discover, or American Express. You will have the option to have the site retain your bank account information or you may enter it each time you make online payment. No one else will be able to view a payer's confidential account information, not even the student. In the interest of security and privacy, each authorized payer is assigned a separate password to access their account and payment history. Authorized payers can also print the bill and send a check or money order through the mail to St. John Fisher College with the student's SJFC ID number printed clearly on the front of the check to:

Bursar's Office
St. John Fisher College
3690 East Avenue
Rochester, NY 14618

Can I pay with my credit card?

Yes you can. Credit cards (MasterCard, Discover Card, and American Express) are accepted in FisherPay. There is a 2.7% convenience fee when paying via credit card.

I do not feel comfortable paying my bill online. What other payment methods are available?

Paying electronically is the preferred bill payment method but it is optional. You may send payments by mail or pay in person at the Bursar's Office which is located on the second floor of Kearney Hall. To send a check or money order through the mail (payable to SJFC with your ID number) to:

SJFC Bursar's Office
3690 East Avenue
Rochester, NY 14618

What if an Authorized Payer forgets their password?

Your student can reset your password by logging into FisherPay. The student then selects ‘Authorize Payers’ from the navigation bar, and selects the record of the Authorized Payer needing a new password. Then click on ‘Edit’, then ‘Reset Password’. After your password is reset, you will receive an email notification with your new temporary password.